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    Dragyn Integrated Home Solutions

    All Cases

    All support cases across every state.

    New Case
    CaseSubjectTypeStatusPriorityOwnerQueueLast Activity
    CASE-1001Account login not working after password resetGeneralNewMediumUnassignedGeneral SupportAug 30, 2026
    CASE-1002Marketplace listing visibility questionCommunityOpenLowPriya ShahCommunity SupportAug 30, 2026
    CASE-1003Onboarding — credential upload steps unclearProviderAssignedMediumMarcus LeeProvider SupportAug 30, 2026
    CASE-1004Referral territory question — commission timingPreferred PartnerWaiting on Internal TeamLowPriya ShahPreferred Partner SupportAug 29, 2026
    CASE-1005Smart lock install delayed beyond windowService Request IssueWaiting on ProviderHighMarcus LeeService Request IssuesAug 30, 2026
    CASE-1006Provider no-show for scheduled landscape visitComplaintEscalatedUrgentPriya ShahQuality ReviewAug 30, 2026
    CASE-1007Positive feedback — HVAC tech was excellentFeedbackResolvedLowMarcus LeeGeneral SupportAug 20, 2026
    CASE-1008Complaint — repeated incomplete workComplaintEscalatedHighPriya ShahComplaint ReviewAug 30, 2026
    CASE-1009Billing — duplicate charge on service invoiceBillingWaiting on Internal TeamHighMarcus LeeBilling QuestionsAug 29, 2026
    CASE-1010Credential question — license expirationProviderWaiting on Internal TeamMediumPriya ShahProvider SupportAug 30, 2026
    CASE-1011Marketplace search returning stale resultsTechnicalEscalatedHighMarcus LeeTechnical SupportAug 30, 2026
    CASE-1012Executive escalation — recurring community outageEscalationEscalatedUrgentPriya ShahEscalationsAug 30, 2026
    CASE-1013Waiting on customer — additional info neededGeneralWaiting on CustomerMediumMarcus LeeGeneral SupportAug 29, 2026
    CASE-1014Reopened — resolution did not resolve issueGeneralReopenedHighPriya ShahGeneral SupportAug 30, 2026
    CASE-1015Closed case — evidence retainedGeneralClosedLowMarcus LeeGeneral SupportAug 20, 2026