DEMO MODEDemo data only.
    Dragyn Integrated Home Solutions

    Audit

    Audit views across case changes, assignments, escalations, resolutions, evidence, quality, training, knowledge, and access events.

    Audit Events

    AUD-5001Case Created

    CASE-1001

    Case created from web form.

    System · Aug 30, 2026 · 10.0.0.1

    AUD-5002Assignment Changed

    CASE-1002

    Assigned to Priya Shah.

    Support Manager · Aug 29, 2026 · 10.0.0.2

    AUD-5003Escalation Created

    ESC-5002

    Escalated to Governance / Admin V2.

    Priya Shah · Aug 27, 2026 · 10.0.0.2

    AUD-5004Evidence Added

    EV-7002

    Evidence added to CASE-1006.

    Priya Shah · Aug 26, 2026 · 10.0.0.2

    AUD-5005Resolution Changed

    CASE-1007

    Marked resolved.

    Marcus Lee · Aug 20, 2026 · 10.0.0.3

    AUD-5006Status Changed

    CASE-1015

    Case closed. Evidence archived.

    Support Manager · Aug 20, 2026 · 10.0.0.2

    AUD-5007Access Event

    EV-7004

    Viewed evidence on CASE-1008.

    Dana Ruiz · Aug 21, 2026 · 10.0.0.4

    AUD-5008Knowledge Changed

    KB-3010

    Article moved to Review Required.

    Lena Ford · Aug 28, 2026 · 10.0.0.5

    AUD-5009Training Changed

    TR-2003

    Training marked completed.

    Owen Park · Aug 25, 2026 · 10.0.0.6

    AUD-5010Communication Logged

    COM-8002

    Outbound email logged on CASE-1002.

    Marcus Lee · Aug 30, 2026 · 10.0.0.3