Specialty Service Review Queue

CAT-018 — Review, classify, match, route, recruit, develop, or decline specialty service requests. Demo data only.

CAT-018 does NOT automatically create a new permanent category. Only authorized DIHS Administration may determine whether recurring specialty demand results in a specialty service, regional capability, new offering, or future category architecture change. Reclassification preserves the original resident request and an audit record.

Requests

5 specialty requests awaiting review

SSR-1042 — Solar panel cleaning

Submitted 2026-08-12 · Last updated 2026-08-30

Resident: M. Alvarez (R-5520)
Property: 1847 Siena Crest Dr
HOA Community: Siena Crest HOA
Location: Las Vegas, NV 89123
DIHS Market / Territory: Las Vegas Market
Urgency: Flexible
Preferred Timeframe: Next 30 days
Property Area: Roof / Exterior
Dimensions: 24 panels, approx. 400 sq ft

Goal

Remove dust and pollen buildup reducing panel efficiency.

Description

Two-story home with 24 rooftop panels. Roof pitch is moderate. No existing DIHS provider offers panel-only cleaning in this market.

Admin Classification & Routing

Determine how this specialty request should be handled.

Resident-Facing Status

Admin Outcome

Searching for Specialty ProviderRecruit Specialty Provider

Reclassification preserves the original resident request and an audit record. Never silently rewrite the resident's original request.

Regional Market Intelligence

CAT-018 feeds DIHS Intelligence with demand discovery signals. Aggregate similar requests identify potential service-development opportunities.

Las Vegas Market

Solar Panel Cleaning

12 requests4 communities

Increasing Demand

Las Vegas Market

Holiday Lighting Install

8 requests3 communities

Increasing Demand

Western NC Market

Septic Tank Pumping

5 requests2 communities

Stable Demand

Example: 12 Specialty Requests → Solar Panel Cleaning → 4 HOA Communities → Las Vegas Market → Increasing Demand.